Handbook
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Hiring & Team
Making Offers That Get Accepted
You found the right candidate. Now close them. Here's how to make offers that win.
Finding great candidates is hard. Losing them at the offer stage is painful. A good offer isn’t just competitive numbers—it’s how you present the opportunity, handle the conversation, and close the deal.
The Offer Mindset
You’re Still Selling
The candidate hasn’t joined yet. They have options. The offer conversation is your final pitch.
What you’re selling:
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The opportunity and impact
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The team and culture
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The growth potential
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Fair compensation
Move Fast
Great candidates have other options:
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Every day of delay is risk
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Momentum matters in recruiting
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Slow processes lose to fast ones
Once you decide, move immediately.
Before the Offer
Understand Their Priorities
Different candidates want different things:
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Cash vs. equity
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Title vs. scope
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Stability vs. upside
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Learning vs. leadership
Ask during interviews:
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“What’s most important to you in your next role?”
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“What would make you say yes to an offer?”
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“What concerns do you have about joining?”
Know Your Competition
What other offers might they have?
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Big company with high cash?
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Other startup with more equity?
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Promotion at current job?
Tailor your pitch to win.
Align Before the Call
Make sure you can actually offer what you’re about to discuss:
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Get approval from co-founders/board
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Confirm equity pool availability
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Know your flexibility
Don’t make offers you’ll need to walk back.
Compensation Components
Cash Salary
Consider:
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Market rate for the role
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Your startup stage
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Their current compensation
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Geographic factors
Common mistake: Trying to lowball because “it’s a startup.” This loses good people.
Equity
Key decisions:
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How many shares/percentage
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Strike price
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Vesting schedule (typically 4 years, 1-year cliff)
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Exercise window (especially important)
Communicate value:
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Current valuation
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Potential outcomes
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Comparison to other offers
Signing Bonus
When to use:
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Bridge lost vesting from current job
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Offset immediate financial needs
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Make up for below-market salary
Caution: Usually requires clawback if they leave early.
Benefits
Standard benefits to include:
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Health insurance
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Retirement plans
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PTO policy
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Remote work flexibility
These matter more than many founders realize.
Title
Titles at startups are tricky:
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Need room to grow
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Industry consistency matters
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But they’re cheap to give
Be thoughtful but not stingy.
Making the Verbal Offer
Call, Don’t Email
Always make the offer verbally first:
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Shows respect and excitement
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Allows real-time conversation
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Lets you address concerns immediately
The Conversation Structure
1. Build excitement:
“The team was really impressed with you. We all agreed you’d be a great fit.”
2. Make the offer:
“We’d like to offer you [role] at [salary] with [equity].”
3. Explain the components:
Walk through each piece and why.
4. Sell the opportunity:
Remind them why this is exciting.
5. Ask for reaction:
“What are your initial thoughts?”
6. Address concerns:
Handle objections in real-time.
7. Set next steps:
“I’ll send the written offer today. When do you think you could decide?”
Be Enthusiastic
Don’t be robotic. Show genuine excitement:
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“We’re really excited about this”
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“You were our top choice”
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“I think you’d do great things here”
Enthusiasm is contagious.
The Details Matter
Be prepared to discuss:
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Exact numbers
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Vesting details
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Start date flexibility
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Any conditions
Vagueness creates doubt.
Handling Negotiations
Expect Negotiation
Good candidates negotiate. It’s not offensive:
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They’re advocating for themselves
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It shows business sense
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Doesn’t mean they’re not interested
Listen First
When they counter:
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Understand what they really want
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Ask why that matters
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Look for creative solutions
“Help me understand what’s driving that number.”
Know Your Flexibility
Before the conversation:
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What can you move on?
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What’s non-negotiable?
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What creative options exist?
Common trade-offs:
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More equity for less cash
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Signing bonus instead of base increase
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Title adjustment
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Start date flexibility
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Additional benefits
Match Their Priorities
If they want:
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More cash: Can you offer signing bonus?
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More equity: Can you adjust vesting?
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Higher title: Can you find a title that works?
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Flexibility: Can you accommodate remote/hybrid?
Find solutions that work for both sides.
Know When to Say No
Some asks you can’t accommodate:
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Way above budget
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Unfair to existing team
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Creates bad precedent
“I wish I could do that, but [honest reason]. Here’s what I can do…”
Don’t Negotiate Against Yourself
If they ask for more, don’t immediately cave:
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“Help me understand what would make this work”
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“What specifically are you comparing to?”
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“Is there something other than salary that matters?”
The Written Offer
Send Immediately
After the verbal offer, send written confirmation:
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Same day or next morning
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While enthusiasm is high
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Before they forget details
What to Include
Offer letter should cover:
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Role and title
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Compensation (salary, equity, bonus)
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Start date
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Reporting structure
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Benefits summary
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Employment type and location
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Any conditions (background check, etc.)
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Expiration date
Set a Deadline
Offers should have deadlines:
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Typically 3-7 days
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Creates urgency
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Prevents endless shopping
“We’d love an answer by [date] so we can plan accordingly.”
Be reasonable but firm.
After the Offer
Stay in Touch
Between offer and decision:
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Check in periodically
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Answer questions quickly
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Introduce to team members
Don’t go silent.
Handle Competing Offers
If they get another offer:
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Ask about it (respectfully)
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Understand what’s driving consideration
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Reiterate your strengths
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Match if you can and should
“What would it take for us to win this?”
If They Need More Time
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Ask why
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Understand blockers
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Offer help if appropriate
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Be patient but maintain urgency
Pre-Start Engagement
Once they accept:
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Send welcome materials
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Connect them with future teammates
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Invite to company events if appropriate
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Keep excitement high until day one
When They Say No
Learn Why
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Ask for honest feedback
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What could you have done differently?
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Was it compensation, opportunity, or culture?
This helps with future offers.
Leave Door Open
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Thank them sincerely
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Wish them well
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Stay in touch
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They might come back later
Move Quickly to Backup
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If you have other strong candidates, move fast
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Don’t wait too long
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Keep your pipeline warm
Common Mistakes
Lowballing
Offering below market because “it’s a startup.”
Fix: Be competitive. Equity doesn’t replace fair salary.
Slow Process
Taking weeks from interview to offer.
Fix: Decide quickly and move immediately.
Impersonal Offer
Sending a form letter without conversation.
Fix: Make verbal offer first with genuine enthusiasm.
No Follow-Up
Going silent after sending offer.
Fix: Stay engaged throughout decision period.
Negotiating Aggressively
Treating negotiation as adversarial.
Fix: Work together to find mutual wins.
Verbal Promises Not in Writing
Making commitments in conversation that aren’t documented.
Fix: Put everything in the written offer.
Key Takeaways
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You’re still selling after the interview—the offer is your final pitch
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Move fast: delays lose candidates
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Make verbal offers first; show enthusiasm and have a real conversation
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Understand what matters to them: cash, equity, title, flexibility
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Expect negotiation—it’s not offensive, it’s normal
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Know your flexibility before the conversation; find creative solutions
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Send written offer same day with clear deadline
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Stay engaged between offer and start date
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If they say no, learn why and keep the relationship
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Great candidates have options—make them feel wanted
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